Frequently Asked Questions

Everything you need to know about your AprilAire shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return authorization.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and Canada. We are working on expanding our shipping zones in the near future.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order is shipped, you can track it through the link provided in your shipping confirmation email or by logging into your account dashboard.

Are your products covered by a warranty?

Yes, all our products come with a standard manufacturer's warranty. Please refer to the specific product documentation for detailed coverage information.